4.5
Based on 28 reviews
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Clinton, MO

Kristie123 Novak
Kristie123 Novak
02:52 22 Nov 24
The billing issues have been resolved ❤️ the dentist office called this afternoon. I very thankful they resolved the issueAnother update- After a deep dive into this issue I have figured it out. My insurance claims the paid a Claim (over 600$) 2 times. They have requested a refund from the dentist office but has not received a response. Now the dentist office is trying to collect on a cleaning and the insurance has denied the claim so now the dentist office wants me to pay! How corrupt is this. This has got to be some sort of fraud on some level. Unreal that a well-known dentist office can conduct business in this fashion. It's truly dishearteningBelow was my original thoughts and feelings... This has changed .. here is the update... they are shady...I just got a bill in the mail (today being 9/2024) the bill is for a visit from 6/2022. The office manager blamed the old office manager stating it appeared they scheduled my appointments too close and that was PROBABLY why my insurance didn't pay... Probably... Not let me look in to it... But probably.The call ended with her asking how I would like to pay ... By this point I felt like she wasn't at all trying to help me and I was upset. She did absolutely nothing to try to resolve it only to again repeat that it wasn't her fault but the previous people that worked there. I was shocked. I spit out I'm paying for a mistake that should have been prevented by scheduling a few days. She simple said fine you'll be sent to collections. Wow! Collections over $113 bill from 6/28/2022... Unreal.100% not satisfied with the professional way this was handled.I mean it was partially your fault (not her's personally but the company) and mine for not double checking the dates .. how about splitting it? But nothing was offered.So disappointed that a large company like this conducts business this wayWord of advise to stay local. Pretty sad because the dentist is super nice. But the company is poorly managedLove the new group that has taken over dr. B's practice!
Tanya Loving
Tanya Loving
02:46 23 Sep 24
I want to thank DrDaryl for all of his work he has done for me. His whole staff as well are as compassionate and gentle. I would recommend any age to go to him. I am so pleased with them.
Marlys Baker
Marlys Baker
15:04 18 Sep 24
Dr Darrow had a challenge with my dental work, he repaired what another Dentist had done wrong. With his due diligence he completed the work after he took time to figure out what to do to make it work! He and Sherry were fabulous through it all. Very caring and fun. The whole team were very helpful and friendly. Thank you for helping me Smile again.
Lindsay Dawn
Lindsay Dawn
14:04 03 Sep 24
I’ve never felt so heard in a dental clinic, and not judged. The staff are the most kind, caring, and helpful people I have come across in the dental industries. I refuse to go anywhere else!
Sofia Laspata
Sofia Laspata
19:27 31 Aug 24
The doctor does amazing work and compassionate with each patient! The place is great, along with the staff!!
Ben
Ben
04:32 02 Feb 24
Celebrate Dental and Braces I had such a great experience with Dr Darrow and his staff are hands down the best care crew ever. I had apprehensions about going simply because of the condition of my teeth and I was very self conscious about the way they looked and how some past visits from other dentist before that affected my willingness to see a dentist. From the start his staff weren’t judgmental or condescending towards me but gave encouragement and confidence that they actually cared about helping me. They lined out a treatment plan for me to get things back in order and give me my smile back. On my first visit Dr Darrow did X-rays and discovered a good sized cyst in my jawbone that needed to be surgically removed. The cyst was directly related to a root canal I had gotten several years prior. I tried to get the previous dentist to just pull the tooth but she insisted that she could save it and do a root canal bridge that would last longer than I would. It was a painful process but oh so worth it in the end, I absolutely love this office and the people who work there. The cost plan was explained to me and from the get go and was several thousands of dollars less than any other dentist I had contacted. The absolute best dentist and staff, kind, caring and compassionate to your dental need. I now have a full set of teeth, no pain which is incredible! They gave me my smile back, they can do the same for you and your family, I highly recommend them, they treated me like family. Thank you Dr Darrow and the girls for everything you do and did for me! You Guys are the Bomb!!!
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